website landing page with good mobile usability

More than ever before, Google places more weight in their algorithm on mobile usability of a website as a ranking factor; but don’t panic and don’t rush in to a poorly thought out “solution”.

If you didn’t know already Google have been recommending the use of responsive websites since 2012 ( and so have already been using mobile usability as a ranking score  for a decade or more. If your business website still doesn’t work well on mobile devices to provide a good user experience now is a good time to update it with a solution that will stand the test of time – and still be providing a good mobile user experience in years to come.

What is a Mobile Responsive Website?

Responsive sites are built in such a way that they can determine the size and orientation of a screen and the type of device, then automatically display the website in the most appropriate way for that device so if it’s a phone any phone numbers displayed will be callable via a simple click. More relevantly only the most important parts of any page are immediately displayed and in a configuration that suits the screen size. This is not the same as a separate mobile website; there is only one version of the code in a responsive site and it can adapt to any size device, unlike specific mobile versions which are built for screens of a certain size. The content of each web page is still the same but may be displayed differently e.g. in a tab or accordion that you can click to expand the content and make it visible.

So the need for a responsive website should be on everyone’s radar already. Certainly it is a priority for the websites that we work with here at Ditto Digital if they are not responsive already when we embark on a digital marketing or SEO campaign. Included in that requirement to have good mobile usability in order to achieve good organic rankings in Google searches is how quickly a web page can be presented to a user on mobile and how quickly the user can interact with your website. (You can read more about this in our Core Web Vitals guide here).

4-Step Check to Discover Mobile Usability Problems

Here’s How To Check for Mobile Usability Issues on a Website:

  1. Check your website for problems

    Check your website for any potential mobile usability problems by logging in to Google Search Console. Under the “Experience” menu on the left-hand side of the screen click “Mobile Usability”. If there are any errors shown, click on the error line e.g. “Clickable elements too close together” and this will provide a list of example pages that are not mobile friendly.

    Mobile Usability Overview of errors

  2. Check the percentage of visitors who use mobile devices

    Check the current percentage of your visitors who access your website via mobile devices in Google Analytics. Login to your Google Analytics account (ask your web developer to give you access if you don’t already have it) and on the the menu on the left-hand side of the screen click Audience Mobile Overview to find the distribution of visitors across different types of devices. Low percentages (<20%) might suggest few visitors searching via mobile but could also be an indication that your rankings are much lower from mobile devices because the website is not mobile-friendly – so also check your mobile rankings.

    Google Analytics Mobile Overview Report Example

  3. Check you mobile rankings

    Check you mobile rankings today and monitor them closely over the coming weeks to see if there is an improvement once the mobile usability errors have been resolved.

  4. Make a plan

    If you haven’t already, make a plan to convert your site to a responsive design, but take the time to get it right and have it well designed rather than rushing it with a knee jerk reaction. Even if your website is mobile responsive it may still have some mobile usability errors that need fixing and also performance issues on mobile devices.

Searches performed from a mobile device will rank those sites that provide a better mobile experience higher, but remember this is only one of 200+ ranking factors so it is not the only factor affecting  your position in the rankings. Nevertheless, it is an important factor to check.

Don’t assume you know what mobile visitors will want to do on your site – whilst mobile visitors might once have just browsed and researched while out and about, easy access to good internet connections in hotspots and free wifi networks, not to mention surfing from the sofa, means visitors are making buying decisions, and buying, from mobile devices in increasing numbers.

Whatever type of business you have and whatever type of website, whether it is just a shop window or a fully fledged e-commerce site, mobile searches are an essential part of your digital marketing strategy. Even if you receive few visits via mobile devices now you cannot assume potential customers will not want a mobile friendly site, and soon.

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